Most earnings platforms were built for a largely domestic audience that happens to include a few foreign holders. That level of “good enough” actually stops being enough the moment your register genuinely internationalises — like when a Nordic mid-cap picks up German institutional money, when a listed company adds a US depositary programme, or when retail ownership spreads across four language markets after an index inclusion.
At that point the constraint is no longer streaming quality but language, access control and trust. A call that only works in the given local language, and is difficult to find outside its local market, is a call that quietly excludes part of your own shareholder base.
This article sets out what a global investor audience actually demands from an earnings events provider, and how Inderes — whose event technology is used by over 600 companies across Europe — fulfils those demands.
What does a global investor audience actually demand?
Before you start comparing vendors, it is worth writing down what actually changes once your audience crosses a border. Seven things, in our experience:
- Real-time language access, not post-event translation. A transcript translated overnight makes a decent archive. It does nothing for an analyst forming a view during the Q&A.
- Audio, not just text. Subtitles are fine if you are reading. Plenty of institutional listeners have the call running on a second screen or in the car, and those people need to hear it in a language they think in.
- Differentiated access by investor type. Sell-side analysts, institutional holders and retail investors need different registration paths and different speaking rights, in every market at once.
- Time-zone and device neutrality. No plugins, no app installs, and a dial-in option for the markets where phone conferencing never went away.
- Defensible security and data residency. Somebody in legal will ask where investor personal data lives. “In the cloud” does not survive that conversation.
- Accessibility conformance. EN 301 549 in Europe, Section 508 in the US. These show up in procurement questionnaires now.
- Evidence of who actually attended. Boards increasingly want engagement data rather than a sense that the call went well.
Not many providers do all seven well. The ones that do usually built for multilingual markets from the beginning, instead of bolting translation onto a product that assumed everyone spoke the same language.
1. Can investors listen to an earnings call in their own language?
This is the part that decides whether an international audience actually turns up.
Live captions with AI translation
Captions are generated live and translated as the call happens, so a viewer in Frankfurt reads German while the CEO presents in Swedish. Translated subtitles, automated transcripts, access from any device: desktop, tablet, phone.
Live AI dubbing in 20+ languages
Captions cover the people who are reading. Dubbing covers everyone else.
Live dubbing needs no preparation from the presenter. The speaker talks in their native language, the AI transcribes, translates and generates natural-sounding audio in the target language, and each viewer picks their preferred audio language in the player. Support currently spans more than 20 languages.
Two things about it are worth knowing if you work in IR:
Voice cloning is optional. The translated audio can keep your presenter’s voice characteristics, so a German-speaking listener hears something recognisably like your CFO instead of a stock synthetic voice.
Timing follows the original speech. Dubbed audio is aligned to the speaker’s pacing, which is what keeps a fast Q&A intelligible when questions and answers start overlapping.
If your call has always run in, say, Swedish, with a press release doing all the work in every other market, this changes what a foreign holder actually gets. They stop reading about your quarter afterwards and start sitting in on it.
Searchable transcripts, integrated in the player
Automated transcripts are generated for every event and sit inside the event player, with text search. An investor who joined late, or who wants to check the exact wording of a guidance statement, can find it without waiting on a third-party transcription service.
2. Can you give analysts, institutions and retail investors different access?
A global call is really three audiences sitting in the same room, and handling them identically costs you something.
Inderes’ audience management with segmented rights lets you split attendees into analysts, institutional investors and retail investors, run separate registration funnels for each, and grant speaking rights group by group:
- Sell-side analysts get a queue and the ability to ask a question live.
- Institutional holders listen and submit written questions.
- Retail investors get the stream and the on-demand recording.
During the call, hosts control who is live, who is muted and what reaches the audience. Attendees raise a hand from the browser or by phone, and moderators can pin, unmute, prompt to speak, lower a hand or drop a participant.
That last point about phone matters more than most vendors let on. The dial-in path has the same hand-raise capability as the browser path. In several European markets a real share of institutional listeners still joins by phone, and if those people cannot get into the queue, your Q&A ends up reflecting whoever happened to open a browser.
You can also choose between a human call operator and an AI operator. The AI operator introduces the event, announces the speakers, and works the Q&A queue by reading out the name and firm of whoever is next. Run four calls a year and that is four operator bookings you no longer have to make, while the call still sounds like an operated call rather than a conference bridge.
3. Is the platform secure enough to pass a vendor review?
Security review is where these projects tend to stall. Here is what you can put in front of your IT team:
| Requirement | Inderes / Videosync platform |
|---|---|
| Information security | ISO 27001 certified |
| Privacy | GDPR compliant |
| Data residency | All data hosted in the EU |
| Encryption | AES-256 at rest, TLS 1.2+ in transit |
| Access control | MFA on critical systems, SSO incl. Microsoft Entra |
| Infrastructure | Multi-region deployment across availability zones |
| Scale | 50,000+ concurrent viewers, automatic scaling |
| Delivery | Global CDN, sub-10-second latency |
| Accessibility | WCAG 2.1 AA, Section 508, EN 301 549 |
| Documentation | Vendor due diligence pack: DPA, penetration test summaries, completed security questionnaires |
The data residency line is the one worth pausing on. You are collecting names, employers and email addresses belonging to identifiable people at named institutions. Keeping that inside the EU takes an entire argument about transfer mechanisms off the table before it starts, which is one of the more common reasons companies with European registers leave US-hosted platforms.
4. What else does earnings day need?
Everything above is about reaching an international audience. The rest of this is what makes the platform workable on the day itself:
One platform, not four suppliers. Web browser, telephone dial-in and audio all sit in the same place.
Your brand throughout. Registration page through to live player carries your logo, colours and visual identity.
A pre-record option. Record the presentation in advance and run only the Q&A live. Useful when your CEO is crossing time zones on results day, and a reliable way to guarantee production quality on the scripted half.
Event statistics that mean something. Attendance, viewer engagement and Q&A activity, broken down so you can show the board which investor segments actually showed up.
Production support, remote or on-site. Full-service event production, studio facilities, and help before, during and after. The same team handles Capital Markets Days and fully virtual AGMs.
What drives the cost of an earnings webcast?
Hardly anyone in this market publishes prices, which makes budgeting an annoying guessing game. Ours are quote-based too. The variables behind the quote are no secret though, and knowing them lets you shape what you are asking for instead of just receiving a number.
Self-service or produced. Running the event yourself through the platform costs considerably less than a produced event with a technical operator on it. A common pattern is self-service for Q1 and Q3, produced for Q2 and Q4.
Remote or studio. Remote production sits in the middle. A studio recording with a camera crew and a set is the top end, usually kept for Capital Markets Days or annual results.
Human operator or AI operator. The operator is a per-event cost, and choosing the AI operator removes it.
Number of languages. Captions and dubbing are priced per language, so this scales with the markets you actually serve rather than with a blanket international package.
Event type and length. A 60-minute earnings call, a half-day Capital Markets Day and a virtual AGM with voting are three quite different scopes.
Annual or one-off. Four quarterly calls contracted together price differently from a single event.
The biggest single lever is nearly always self-service versus produced. If budget is what is driving the decision, a self-service quarterly call with translated captions costs a fraction of a produced one and still covers most of what an international register needs.
What should you ask any earnings events provider?
Take these into your next vendor call. Each should be answerable with a yes, a number, or a document. When one is not, that tells you something too.
- Do you offer live audio translation, or only translated captions? How many languages?
- Can each viewer choose their own language in the player, or is language fixed per stream?
- Can I run separate registration funnels and separate speaking rights per investor segment?
- Do phone dial-in participants have the same Q&A capability as browser participants?
- Where is investor personal data hosted, and can you provide a DPA and a pen test summary?
- Which accessibility standards do you conform to? Name them, and send the conformance report.
- What is your maximum concurrent viewer count, and what happens if we exceed it?
A longer version of this checklist, including the answers to watch out for, is in our guide to choosing an earnings events provider.
Who is Inderes right for — and who is it not right for?
Inderes suits listed companies with a European core and an internationalising register. Nordic and European small and mid-caps who have outgrown the language reach of a domestic provider. IR functions small enough that “resource light” is a real requirement rather than a nice phrase. Any issuer where EU data residency is non-negotiable.
If the company operates within a single market, and is not looking to invest in higher-quality IR than the bare free-of-charge bones — like Teams calls or simpler streaming platforms — maybe Inderes is not the right choice.
FAQ
Which languages are supported for earnings call translation? Live AI dubbing supports more than 20 languages, with viewers choosing their preferred audio track in the player. Translated subtitles and automated transcripts run alongside, with English, Finnish, Swedish and German among the standard options.
Does AI dubbing sound robotic? The translated audio is generated as natural-sounding speech and timed to the original speech patterns. An optional voice cloning feature keeps the presenter’s voice characteristics in the translated track.
Can we still use a human call operator? Yes. You choose between a human operator and the AI operator per event.
Can we restrict question-asking to analysts only? Yes. Audience segmentation lets you grant speaking rights to specific groups while other segments listen or submit written questions.
Where is our investor data stored? Inside the EU, under an ISO 27001 certified information security management system, and GDPR compliant.
Which accessibility standards does the platform meet? WCAG 2.1 AA, Section 508 and EN 301 549, covering the live player and the registration flow rather than only the IR website around them.
How much does an earnings webcast cost? Pricing is quote-based. It depends mainly on self-service versus produced, remote versus studio, how many languages you need, and whether you contract annually or per event. The cost drivers section above goes through each one.
How many people can join a single earnings event? The infrastructure scales automatically to 50,000+ concurrent viewers over a global CDN, with under 10 seconds of latency.
See how it works on your next quarter. Explore Inderes Earnings Events or book a walkthrough to see live dubbing and segmented audience management on a real call.
